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Customer Experience Manager - Netherlands - International

£35 - £40 K plus bonus and package - Sales
Ref: 194 Date Posted: Friday 10 May 2019
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Customer Experience Manager - Netherlands - International

We are looking for a pragmatic, tenacious, dedicated, capable, sociable and fun-loving leader with a track record of success in customer experience, brands and partnership development to be part of a fast-growing fun, and innovative business servicing the beer, cider and beverage industry.  Our client is passionate about their product, service to their customers - and beer.

Candidate Criteria:

  • Commercial and customer development experience essential
  • Proven structured FMG style commercial background
  • A lover of great beer, cider and drinks with an understanding of the beer market is highly preferable
  • Highly mobile and understanding of what it takes to operate remotely whilst staying connected
  • Previous call centre/customer facing experience desirable
  • Basic qualifications in both English and Maths (of equivalent)
  • At least A-Level qualifications & degree level desirable (or equivalent)
  • Experience in a fast-paced environment desirable
  • Creative, sociable and enthusiastic style
  • Great understanding and comfortable with dashboard technology monitoring and tracking
  • Good excel and route cause analysis skills with insights turned into clear actions
  • A good listening fast learner, solution based critical thinker
  • Passionate interest in brand building and social media savvy
  • Able to demonstrate self-motivation and self-management skills
  • Prepared to take the lead and ownership
  • Tenacious, dedicated, capable and adaptable team player

 

Locations: Netherlands (Amsterdam or Rotterdam)

 

Salary: C £35-£40k